Group classes must be cancelled up to 12 hours, and Private/Duo classes 24 hours before a class start time. Members card on file will be charged a late cancellation charge of $45 for group Reformer or Chair and $100 for Private and Duo sessions. No showing to a group class ( CLASS CLOSES 5 MINUTES AFTER START TIME, YOU WILL BE CONSIDERED A NO-SHOW AFTER 5 MINUTES), and will result in a $45 charge, Private and Duo no-show fee of $100. The booking window to book a class closes 2 hours prior to class starting. If you are on the waitlist, you will automatically be added to the class if a spot becomes available up to 12 hours prior to the class start time. If a spot opens up within 12 hours prior to the class start time, clients have the ability to manually book the class within the App, pending availability. It is the client's responsibility to check and see if they have been added to the class. Otherwise no showing to a class you have been added to will result in being charged for that class. 

Class packages have the following expiration dates. Each package will have details about credits and expirations on the booking software. There will be no exceptions or extensions.

• First Time Client -30 days
• 1 Class - 3 months
• 5 Class Pack - 3 months
• 10 Class Pack - 3 months

Grip socks are required for classes. There are no exceptions. This is for performance and hygiene. If you do not have any grip socks, there are some for purchase at the studio. We recommend athletic clothing (without zippers or snaps) that is comfortable to move in, allows for movement and support, you won’t mind getting sweaty, and provides enough coverage to make you feel comfortable while performing exercises. Instructors need to see your posture and body position, so loose-fitting clothes are not recommended.

The waitlists do move! Feel free to jump on a waitlist and expect to get into class!

Registering for a waitlist is treated the same as registering for a class. If you are moved from the waitlist into the class, we expect you will be arriving. If you know ahead of time that you will not be able to make the class, remove yourself to avoid a late charge.

All clients are expected to arrive before class 5 minutes ahead of time. This gives you time to get your mind right and get settled.  If you are more than 5 minutes late to class, you will be unable to take class as doors are locked.

Clients are expected to stay for the entirety of class. If there is a special circumstance and you must leave early, inform your instructor prior to class and grab a machine at the end to not disrupt the class.

All personal items must be placed in cubbies at the start of class, and cell phones silenced. Under no circumstances are cell phones allowed while on the machine. Clients will be asked to step out if they need to be on their phone.

Out of respect for other class attendees and instructors, NO PHOTOGRAPHY or VIDEO RECORDING during classes is permitted. Phones must be placed in cubbies prior to start of class. If you would like to take a short clip, please speak with the instructor to arrange a time either before or after the class, when time permits.

Injury- Please let your instructor know before the start of class if you are  injured in any way. We will be sure to adapt the class and move to what you can do, giving you lots of ways to modify or refer you to private training if necessary.

Pregnancy- Pilates is very adaptive and supportive for pregnant clients. This workout just like any other should be approached with care. We offer private prenatal sessions for our pregnant clients. Please contact us prior to booking. Be sure to consult with your doctor prior to taking a class with us. 

Your membership must be canceled In writing  at least 30 days before your billing date. To cancel your membership, email hello@saltwaterstudiopilates.com

If cancelation is requested within initial agreement, a $150 early termination fee, plus one final billing (due to 30-day notice)

Accounts may be frozen for any reason for a maximum duration of three months within a calendar year. The freeze incurs a fee of $25 per month, and freezes must be executed in increments of at least one month. It is important to note that the contract's minimum commitment still applies during the freeze period.  

All class sales and membership charges are final. Class packs/memberships cannot be resold or shared. Instructors and classes are subject to change without notice. All classes must be paid prior to your class at Saltwater Studio PILATES through our website or at the front desk.

A valid credit card is required for your account. If you do not have a valid card, you will be unable to take class until one is uploaded.

Classes and packages expire according to the timeline listed under the Pricing fee. All scheduling, payments, and any other studio management needs are handled online. We do not accept cash for transactions and all inquiries or special requests should be made in an email.

Please refer to the agreements section in your account when purchasing for all additional terms and agreements.

Saltwater Studio PILATES requests first-time clients to arrive 10 minutes prior to the start of class. This gives you time to get set up on your machine, get a tour of the studio, and meet your instructor. FOUNDATIONS + Reformer is our signature intro class.  We do not require you to take this class first, but we highly recommend it for beginners.

Grip socks are required for class and can be purchased in the studio. Clients must be at least 16 years old to attend class. Any client under the age of 18 years old must be accompanied by a parent or guardian. Please email us with any other questions, we look forward to meeting you!